Trainee Steward Hookah / Steward Hookah

Trainee Steward Hookah / Steward Hookah

Department
F&B Service

No. of Position Vacant
3

Supervised By/Employee Reports To
Asst . FnB Manager

General Instructions
Permanent Employee.

Terms And Conditions
Job Description.

Guidelines And Duties
HR Manual.

Language

  • Bengali (speak, read & write)
  • English (speak, read & write)
  • Hindi (speak, read & write) (optional)

Personal Profile/Character Attributes

  • Min 8 pass / 10 Pass.
  • Honest, flexible, enthusiastic, reliable, dedicated and learning attitude, well groomed.
  • Ability to communicate effectively through verbal & written communication.

Work Experience

Min: 0 to 4 yrs of experience.
Open to work in any shifts.

Duties/Responsibilities Attributes

  • Ensure to provide proficient and professional Hookah service to the guests by meeting and also exceeding their expectations.
  • Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
  • Ensure to attend to guest complaints, requests or inquiries regarding the Hookah.
  • Establish and maintain seamless co-ordination & co-operation with all departments productivity, morale and guest service.
  • Learning the facilities of the hotel and the daily events and functions in order to satisfy guest enquirers.
  • Should Have knowledge of Hookah menu items.

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